Our restoration process

Whether water, mold, fire, or storm damage or repair, here's what the process of a restoration project looks like.

Emergency Response

Our 24 hour emergency crews respond on-site within 2 hours to stabilize the property and prevent further damage.

Property Stabilization

Once your property loss is under control and further damage is not continuing, we move into the estimating phase.

Scope of Damage

Immediately following the stabilization of your property's particular loss, your Project Manager will come to scope the loss to gather facts and preparre an estimate for repairs.  This cannot be done any sooner - the extent of the damage cannot be determined prior to or during stabilization.

Preparation of Estimate

Using the information gathered during the scope, your Project Manager will prepare a comprehensive estimate for approval by your insurance company.

Estimate submission

Once the estimate has been submitted to your insurance company, no further work can take place until the estimate is accepted.  This can take anywhere from a few days to a few weeks, depending on the size and scope of the restoration project.

Estimate approval.

When your insurance adjuster has approved all work to be completed as presented in the estimate, Compleat Restorations is approved by your insurance company to proceed.

Contract Finalization

Your Project Manager will meet with you at this point to officially sign a contract and assist you in making your decorative selections of wall/floor coverings, etc.

Allocation of Resources

With insurance company approval to proceed, your Construction Coordinator will work to keep your job moving smoothly.  While we have been planning from stage one to allocate resources, no actual scheduling can take place until the estimate is approved.  With the approval, we immediately start allocating necessary resources, from cleaning crews to repair contractors.

Job begins

The job of "putting you back together" will now officially begin.  The length of time for completion depends entirely on the scope of work needed.  Your Construction Coordinator will keep in close contact with you and will provide you with a schedule.