Eastern Lancaster County Library

Water Mitigation - Continuity in Crisis

On December 14, 2015, Compleat Restorations responded to a water loss resulting from a toilet supply line failure that occurred on the second floor of the Eastern Lancaster County Library. The water flowed overnight and affected three floors including the New Holland Band Museum, Main Library, and Children’s Library. Compleat’s Emergency Response Team arrived and initiated water mitigation in less than an hour after receiving the call for services. Rapid response to water intrusion eliminated further damage to the structure and its contents. Thousands of books, museum memorabilia, and artifacts were at risk, but because mitigation began immediately, less than 100 books were affected.